AR Works

Documentation

Getting help & support

Stuck on something these docs don't cover? Message us from inside AR Works and we'll get back to you.

Support tickets

Every signed-in account has a Support link in the top menu. Open it to start a conversation with our team.

  1. Click New ticket and pick a subject: Account and Billing, Report bug, Suggestions, or Other.
  2. Describe what's happening and send.
  3. Your ticket becomes a thread - we reply in the same place, and you'll get an email when there's a response. Come back to Support to read it and reply.

Tip

Before opening a ticket, it's worth a quick look at Troubleshooting & FAQ - the most common hiccups (wobbly tracking, nothing appearing, a target that won't build) are solved there.

Students

Students can open Support too, but for classwork and account questions (like more project space) the quickest route is usually your teacher - they manage seats and project space for the class.

Schools & sales enquiries

Not signed up yet, or asking about the Education discount? Use the For schools form or the Contact us form on the home page and we'll be in touch by email.